Northgate Shopping Centre - 705.472.8110

Do you enljoy working with the public? Have a flair for fashion? We are looking for an outgoing, flexible person available to work days , nights  and weekend shifts.  Some of your responsibilities would involve merchandising, welcoming customers, assisting csutomers with purchases, maintaining the cleanliness of the store.  Reatil sales exeprience an asset but not necessary, willing to train.

One Year Employment Opportunity - Start Date:  June 14th , 2012

Position Division Reports to Level of Role Manages Team(s)

Purpose

Key Job Responsibilities

The Supervisor, Guest Services is accountable to the Director, Marketing for maintaining a first-class customer service function to ensure delivery of uninterrupted, consistent and added-value customer service to the visitors and tenants of a retail shopping center in a manner that supports the shopping center’s image as that of a high-quality asset of Morguard.

1. COMMUNICATIONS WITH TAKEHOLDERS

Maintains effective and on-going communication with the shopping centre’s management, operations and security to ensure that the guest services team are well-informed at all times on new store openings, store relocations and closures as well as centre promotions and events, to be able to better serve centre’s guests and visitors.

2. CUSTOMER RELATIONS

Monitors customer satisfaction levels to ensure client concerns and questions are being addressed and resolved on a timely basis and in a professional manner; completes and follows up on guest reports or complaints, when required; provides status reports to center management on key issues and status of the function, as required; tracks statistics of usage of Guest Services function in terms of guests served, sales and rentals etc.; assists in the development and implementations of new programs, policies, procedures and services to improve client satisfaction across the center.  Responsible for the management of the Strollers in the Mall Walking Club, Northgate Community Room bookings and Room Rental.

3. GIFT CERTIFICATE PROGRAM

Oversees the Gift Card/Certificate Program for the center including staff training, daily, weekly and monthly reporting, inventory control of valuables, supplies and equipment, and arrangement for repairs of equipment, as required to ensure that the Gift Card/Certificate Program is effective, financially sounds and adds value for the tenants and guests.

4. SPECIAL EVENTS AND PROGRAMS

Leads the centre’s Lost & Found Program to improve customer satisfaction and shopping experience of the centre’s guests and visitors; works closely with Marketing and Marketing functions providing support to the center-wide promotions, events, and temporary tenancies, as required.

5. MANAGEMENT AND DEVELOPMENT OF STAFF

Supervises the centre’s guest services team including maintaining sufficient

staffing levels through recruitment and selection, scheduling, staff training and development, staff motivation and goal-setting, monitoring and enforcing adherence to procedures, policies and practices, payroll and timesheet submission as well as promotion of teamwork and motivation to ensure that the center exceeds customer expectations of consistent and added-value customer service standards.

SUPERVISOR, GUEST SERVICES

Retail Property Management Manager, Director, Marketing

Job Requirements

CORE COMPETENCIES

• Excellent organizational and time-management skills
• Strong customer focus and client service skills
• Strong communication skills both verbal and written
• Superior interpersonal and relationship building skills at all levels of organization
• Ability to handle a high workload in a fast-paced and challenging environment
• Ability to deliver constructive feedback and motivate and coach others for better performance
• Demonstrated ability to address diverse management and team dynamics issues
• Demonstrated leadership skills
• High level of self-motivation and energy
• Conflict resolution skills.

Minimum Job Requirements

SKILLS, KNOWLEDGE, EXPERIENCE AND EDUCATION

• High School or College Diploma in Marketing, Administration or an equivalent
• Minimum of 2 years of relevant experience in the real estate industry and retail shopping centers
• Advanced working knowledge of MS Office applications.

CORE COMPETENCIES

Minimum Job Requirements

Sales Associate

What's the Gig?

The Virgin Mobile Sales Associate will be responsible for driving sales results. Your focus will be attracting customers to the store, understanding the needs of our customers in order to provide them with the ideal phone, accessories and rate plan to meet their needs. 

The really important stuff...

• Achieve sales targets for your store location.
• Increase awareness and sales through special events and VMC driven specific promotions
• Showcase your skills to deliver product knowledge and sales training to in-store sales people and managers
• Create excitement and enthusiasm by bringing the brand to life at retail
• Execute weekly In-store programs including: merchandising, promotions & reporting
• Maintenance and monitoring of P.O.P displays and plan-o-gram compliance
• Replenishment and refreshment of all P.O.P and promotional materials
• Gather and provide market and customer feedback on products, services, materials, and promotions

What are we looking for from you?

• Strong interpersonal and communication and listening skills
• knowledge of the wireless industry
• A Self-Starter and entrepreneur who is motivated to inspire a team
• Strong organizational and prioritization skills
• Results oriented

What else are we looking for from you?

• You must love customers
• You must be passionate about what you do
• You must love to laugh and have fun

Job Location

Northgate Square, North Bay, Ontario

Interested?

Send your resume to: www.virginmobilecareers.ca    

Ready to finaly hold your own key?  Are you a dynamic and ambitious team-player ready to take on more responsibility and to coach others? If you are searching for your next challenge, then consider a Keyholder position as a possible next step in your career path!

As a Keyholder, you are an integral support  to the management team, assisting in all personnel, product and merchandising functions, business processes and results for the store.  You demonstrate outstanding customer service and assume responsibility for total store operations when acting as Manager on Duty, leading by example and coaching the team to achieve and surpass store and individual targets for sales and key performance indicators, while operating in compliance with Company policies and procedures as well as Brand and visual presentation standards.

Primary Responsibilities

Accountable for achieving and surpassing store business targets, including sales and productivity measures, labor management, customer satisfaction and inventory shrinkage as well as personal sales objectives.

Adhere to, and enforce, dress guidelines, communicate and support brand, promotional, product and visual directives and standards as set out corporately.

Consistently promote a positive shopping experience by focusing staff on the importance of connecting with customers .  Ensure accountability of staff in building a repeat customer base by providing all customers with exceptional customer service.

Exemplify the company's vision, mission, values and brand behaviors; lead by example at all times.

Adhere to and enforce the Code of Conduct and all other Company policies and procedures.

Support the Store Manager in the execution and follow-up of loss prevention action plans.

Support corporate expectations and systems and ensure proper execution of company initiatives, providing feedback to the Store Manager, as needed.

Manage and delegate various tasks/ duties to optimize sales productivity and the overall customer experience;  Coach and support employees for effective completion of all selling and non-selling responsibilities.

Consistently foster a positive working experience by treating all staff in a fair and consistent manner as well as promoting safe working practices.

Promote an environment that encourages participation, creativity and learning by sharing best practices and building on the ideas of others.

Job Requirements

EDUCATION:  High School diploma; post-secondary education in business or related discipline, an asset.

EXPERIENCE: 1year full -time retail experience, with some supervisory experience.

TECHNICAL SKILLS:  Microsoft office ( Oultook, Word, Excel) or Open-Office.

SUPERVISION:  Approximately between 8 to 25 employees supervised directly and indirectly, depending on the period of the year and the volume of the store.

WORKING CONDITIONS:  Full time must be available to work a minimum of 25 hours per week; Ability to work flexible schedule to meet the needs of the business, including evenings, weekends, holidays and overnight shifts.

PHYSICAL:  Able to work in a standing position 90% of the day.  May be required to lift boxes ( weighing up to 40 lbs) and perform various store maintenance tasks which may require climbing ladders.

www.aeropostalecareers.com

Email: careers@aeropostale.com

Assistant Manager

Experience Aéropostale!

The true spirit of Aéropostale is in the people who work hard each and every day to help achieve success for the brand and for each other. Aéropostale employees are smart, creative, energetic, talented, and diverse individuals who embrace the core vision, mission, and values of the company. Aéropostale has become one of the fastest growing and most recognized young men's and women's, specialty retailers. We have grown to over 900 stores nationwide, and still counting. Aéropostale prides itself on carrying a focused selection of trend setting, high quality, graphic tees, denim, bottoms, dorm gear and accessories, all at an affordable price.

Position: Assistant Manager

RESPONSIBILITIES:

• Sales
  • Meet sales plans and expectations
  • Meet statistical quality selling expectations
  • Lead the selling effort on the floor
  • Act as role model for customer interaction
• Personnel
  • Recruit associates and assist in meeting manpower needs
  • Assist in hiring associates
  • Train and develop associates for increased effectiveness
  • Evaluate associate performance again company standard
• Merchandising
  • Assist in execution of company directed floor set and visual display
  • Assist in execution of company marketing strategies
  • Ensure appropriate merchandise levels on selling floor
• Operations
  • Responsible for executing company policy and procedures related to store operations.

CRITICAL SKILLS

• Leadership
• Interpersonal communication
• Planning
• Time management
• Decision making
• Motivation
• Delegation
• Problem solving
• Staff development
• Competition and industry awareness

PERSONAL TRAITS

• Commitment to career growth of self and others
• Team focus
• Professional
• Confident
• Awareness of fashion trends and personal appearance
• Flexible, open to the ideas of others
• Positive outlook
• High level of integrity

We at Aéropostale understand that there is more to life than your job. We offer a competitive salary along with a generous benefit package to give our employees the tools to balance their personal and professional lives. Some of these benefits include:

• Comprehensive medical and dental insurance
• Realistic bonus potential
• Paid vacation and personal days
• Tuition reimbursement
• 401(K) investment savings plan
• Training and career development
• Generous merchandise discount
• Casual work environment

Required Experience:

• 9 + months as Assistant Manager in similar volume, type business
• or college degree: Associates or Bachelor's (preferred)

Now accepting resumes for the position of part time jewellery consultant.  The position involves working days, nights and weekends 0-15 hrs. per week.  If you have retail experience, enjoy working with the public , hav eknoweledge of jewellery woudl be an asset but not necessary.  Must be 18 years of age or older and have a comfort level with providing ear piercing service.   please adress your resume to:  Teresa Dufort - Peoples Jewellers Northgate Store Manager.  Thank you.

Join the Charm Diamond Centre Team! Looking for part time Sales Associate.  if you are outgoing, enjoy working with the public, have a flair for jewellery, are flexible , willing to work days , evenings and weekends this position may be for you.  We provide extensive training and a competitive wage.

Only those who qualify will be contacted for an interview.  Thank you.

Gap Sales Associates love the brand, love our products, and are passionate abouth bringing those products to life for our customers. Sales Associates work as members for the store team to lead a positive customer and brand experience, while being BOLD, EASY, and REAL. Gap Sales Associates follow our founder's legacy of doing what they love - serving our customers and the communites in which they work and live.

OUR SALES ASSOCIATES:

-Influence customer buying decisions, by communicating information about the quality, value and style of Gap products including style, fit, fabric, price, and care instructions.

-Differentiate the Gap Brand and products from competitors with real connections with our customers.

-Set the example by role modeling our Selling culture to provide outstanding customer service. Demonstrate peer coaching and facilitate training for new Sales Associates.

-Utilize available Gap Brand resources, including GapCard and store promotions and training, to create sales and build customer relationships.

Positively and proactively help solve problems for our customers and can balance multiple customers in a fast-paced retail environment.

-Deliver results in their role to contribute to their stores success. Are aware of and accountable to store and invidual goals and results.

-Contribute to a positive work environment by consistently treating all Gap Brand employees and customers with respect.

-Demonstrate a high degree of integrity and enforce/uphold all company policies (ie LP, Customer, Employee) and communicates violations to the leadership team or the Code of Business Conduct Hotline.

-Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.

-Maintains store standards per Visual Presentation Assessment direction to enhance customer shopping experience.

JOIN US IF YOU:

-Are knowledgeable and enthusiastic about current fashion/trends. Consistently seeking new fashion and product knowledge to serve as an expert for our customer.

-Have strong communications, influencing and time management skills.

-Are confident and can easily build rapport when meeting new people.

Can assess customer needs and enjoy helping people solve problems.

-Enjoy being part of a team environment.

-Preferably have previous retail and/or customer service experience.

-Have availability and flexibility to work nights, weekends, store openings and closings, to meet the needs of the business.

-Can safely lift 30lbs and can maneuver throughout the sales floor and stockroom.

Looking for a Key Holder

If you are someone who is enthusiastic, outgoing, has retail experience working independently or with a team and enjoys working within a positive and rewarding work environment this position may be for you!

You are a responsible, professional retail sales professional that enjoys workign with the public and has leadership skills please apply in person at the Northgate Roots store location or e.mail your resume to: nashworth@roots.com